information for participants

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Participant Information Booklet

Information you need to know as the participant or responsible person.

Open Participant Info Booklet
open participant info booklet (easy read version)
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privacy and information management policy

How we ensure that your info is kept private and managed securely.

Open Privacy & Info Management Policy
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emergency and disaster management policy

What BBG does and what is required from you, in the case of an emergency or disaster.

Open Emergency & Disaster Management Policy
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feedback and complaints

A guide on our feedback and complaints policy, including how to make a complaint.

Feedback and Complaints Summary
Feedback and Complaints Form